Privacy Policy

Gold Mind Beam is a home-tuition discovery platform operated by Beam Gold Mind Group (OPC) Private Limited, a One Person Company incorporated in India, serving parents, students and tutors across Uttar Pradesh. For the purposes of applicable data-protection law, we act as the Data Fiduciary (controller) in respect of the personal information described in this Policy.

• CIN: U85500UP2025OPC236343
• GSTIN: 09AAOCB1078L1Z6
• Registered office: Plot No. 5, Ashok Vihar, Loni, Ghaziabad, Uttar Pradesh - 201102
• Contact email: info@goldmindbeam.com

This Policy is published in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, the Digital Personal Data Protection Act, 2023 and other applicable Indian laws, as amended from time to time. Our services are intended for users located in India, and specifically for home tuition within Uttar Pradesh.

Depending on how you use Gold Mind Beam, we may collect:

• Tutor enrollment data: name, father's name, gender, phone number, email, current and permanent address, qualification, teaching experience, subjects, classes, boards, availability and preferred teaching locations.
• Verification documents: a government identity document (e.g. Aadhaar / masked Aadhaar, PAN, Driving Licence, Voter ID or Passport) and your qualification, additional-qualification and experience certificates.
• Student / parent requirement data: student name, guardian name, class, board, subject, locality and contact number submitted when requesting a tutor, and callback / contact requests.
• Payment records: membership amount, payment status, UPI reference (if provided) and receipt/invoice details. We do not store your card, UPI PIN, bank password or other financial credentials.
• Technical & usage data: IP address, device/browser information, pages visited and basic analytics collected automatically when you use the website.

Some of the above (such as identity documents) may constitute “sensitive personal data or information”. You provide such information voluntarily and consent to its processing for the purposes set out in this Policy.

• Tutor registration, verification and identity / qualification checks.
• Profile management, eligibility assessment and controlled tutor–requirement matching.
• Connecting suitable tutors with parent / student requirements after a match is confirmed.
• Platform safety, prevention and investigation of fraud, impersonation, misuse or unlawful activity.
• Processing membership payments and issuing GST-compliant receipts and invoices.
• Customer support, service communications and responding to your requests.
• Complying with legal, regulatory, tax and record-keeping obligations and enforcing our Terms.

We process personal information on the basis of your consent (given, for example, when you tick the consent boxes during enrollment), for the performance of our services to you, to comply with legal obligations, and for our legitimate interests in operating a safe and trustworthy platform. Providing enrollment information and verification documents is voluntary, but is necessary to become a verified tutor on Gold Mind Beam; if you choose not to provide it, we may be unable to offer you some or all of our services.

Verification documents are treated as strictly confidential. They are never displayed on your public tutor profile, are not exposed through any public or predictable URL, and are accessible only to authorised Gold Mind Beam personnel for verification and platform-safety purposes. For Aadhaar, you may submit a masked Aadhaar (first 8 digits hidden), consistent with UIDAI guidance, and we encourage you not to share full Aadhaar numbers unnecessarily. Documents are stored using access-controlled private storage.

We do not sell your personal information. We may share it only as follows:

• Between a matched tutor and parent: contact details are shared with each other only after Gold Mind Beam confirms a match. We do not publicly display tutor phone numbers, email addresses, father's name, addresses or verification documents.
• Service providers: trusted third parties who help us operate the platform (e.g. hosting, storage, email delivery and payment-related services), bound by confidentiality and permitted to use the data only for the services they provide to us.
• Legal & safety: where required by law, court order, or a lawful request from a government or regulatory authority, or where necessary to protect our rights, users or the public, prevent fraud, or enforce our Terms.
• Business transfers: in connection with any merger, reorganisation or transfer of our business, subject to this Policy.

We retain your information for as long as your account / enrollment is active and thereafter for as long as required for verification, legal, tax, dispute-resolution and record-keeping purposes, or as permitted or required under applicable law. Historical membership, payment and receipt records are retained to meet our statutory obligations.

Subject to applicable law, you may:

• Access, review or request correction of your personal information.
• Request deletion of your personal information (we may retain data required for legal / tax purposes).
• Withdraw consent to further processing (this may affect your ability to use our services).
• Raise a grievance or privacy request using the contact details below.

We may need to verify your identity before acting on any such request.

Our website may use cookies and similar technologies for essential functionality, to remember your preferences and to understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

We implement reasonable technical and organisational security practices designed to protect personal information against unauthorised access, disclosure, alteration or loss. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for keeping your login credentials confidential and for the accuracy of the information you provide.

Our services are intended for use by adults (parents / guardians and tutors). Student information for tuition requirements is submitted by a parent or guardian, who confirms they are authorised to provide it. We do not knowingly collect personal information directly from children without appropriate parental / guardian consent.

You confirm that the information and documents you submit are true, accurate, complete and lawfully provided, and that you have the right to share them. Providing false, misleading or forged information or documents may result in rejection, suspension or termination of your account and may be reported to the appropriate authorities. You agree to indemnify and hold Gold Mind Beam harmless against any claim, loss or liability arising from information or documents you submit, or from your breach of this Policy or our Terms.

Gold Mind Beam is a discovery and facilitation platform that helps connect parents / students with tutors; we are not a party to any tuition arrangement or payment between a tutor and a parent, and we do not guarantee any particular tutor, student, outcome or result. To the maximum extent permitted by law, Gold Mind Beam and its directors, officers and personnel shall not be liable for any indirect, incidental, special or consequential loss, or for the conduct of any tutor, parent or third party. Our aggregate liability, if any, shall not exceed the amount of fees actually paid by you to Gold Mind Beam in the twelve (12) months preceding the event giving rise to the claim.

We may update this Policy from time to time to reflect changes in our practices or applicable law. The “Last updated” date above indicates when it was last revised. Your continued use of our services after any update constitutes acceptance of the revised Policy.

This Policy is governed by the laws of India. Any dispute arising out of or in connection with this Policy or our services shall be subject to the exclusive jurisdiction of the competent courts at Ghaziabad, Uttar Pradesh.

In accordance with the Information Technology Act, 2000 and rules made thereunder, for any privacy question, grievance or request regarding your personal information, you may contact our Grievance Officer:

• Entity: Beam Gold Mind Group (OPC) Private Limited
• Email: info@goldmindbeam.com
• Address: Plot No. 5, Ashok Vihar, Loni, Ghaziabad, Uttar Pradesh - 201102

We will acknowledge and endeavour to resolve valid grievances within the timelines prescribed under applicable law.